Meeting with Gylenn for quotation

Finally the quotation is ready last wednesday (25th Apr). But the first thing Gylen say is "i dare not let u all see the quotation".. from that, we know that the quotation must have exceed our budget! Ok fine, we just sit there patiently going thru the quotes.. all he mentioned was " base on the material u had chosen.. bla bla bla.. the part that is expensive is ur masterbedroom.. all items in the quotation are big big items.. eg. wardrode 14ft, study table 10ft.. etc etc.." my first impression was "hmm we did not select any material leh!!??!! he only bring us to see the tiles and showflat, then he say his quotation is base on the showflat material.. but in the first place we din say we want to follow everything according to the showflat what... ok fine.. that is one problem.. the other thing is, i realised there is no hacking cost in the quotation, so San ask him,, Then he got the cheek to ask us, u mean HDB din hack the wall for u?? OMG! he said that! Does HDB ask every owner how they want their walls to hack??? then he say if we take this quotation, he will absorb the hacking cost.. Like real lor.. then he say ok let me redesign and re-quote.. Then he went thru the design again.. then he say... actually u dun need timber stripe, they will obstruct ur walkway.. in my heart, i was thinking, hey tat is ur suggestion in the first place!!! overall experience with them is they are not sincere and not reliable.. there are alot of hidden cost that is not mentioned in the quotation, Jennifer is supposed to be our designer but she change to Gylenn without formally informing us.. And gylen was like always rushing for things to be done..

btw, the quotation is $36k while our budget is $20k leh.. so how u think they can reduce even he requote?? we decided to give up this ID firm liao.. but our $1000 is still with them.. got to bear with them and i shall see what he will let us exchange!!